Troubleshoot Your Problem

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn heat, not fan or cool

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

See How Much You Can Save

Who We Serve

Residential

Residential

We are a licensed residential HVAC company providing design and installation for new construction homes as well as service, maintenance , and replacement of HVAC equipment on existing homes. Call or email today.
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Light Commercial

Light Commercial

Commercial HVAC Company services are designed to resolve heating and cooling problems and issues. With years of extensive industry experience, local technicians have the tools and expertise to handle all AC and heating repairs. This includes new installations, coil upgrades, maintenance, and complete system and airflow analysis and assessment. Area experts also install new lines for air returns, along with digital thermostats, filters, vents and much more.
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Our Services

Cooling

AC service by professionals is often requested by homeowners to keep their cooling system in great shape. There are lots of issues requiring the expertise of experienced technicians for appropriate resolution. Make sure that you call a reputable local company for high quality products and services. If you need repairs, replacement, installation, or maintenance, then don’t hesitate to reach out to us. We will be more than happy to serve you.

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Heating

An energy efficient heater saves money by using less energy. Having worked with different makes and models of heaters in the market, a professional installer is in a better position to install your unit so that it operates efficiently. By having your heater well seated, you can be sure it accumulates the least amount of wear and tear as it functions. Ultimately, your unit will be able to operate for longer before reaching its expected useful life.

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Indoor Air Quality

Indoor air quality is often taken for granted. A lot of people think that they are breathing clean air just because they are inside the house. However, pollution is not limited to the outside. There might not be visible smoke in our homes but there are countless micro particles floating around. Dirt, dust, pollen, spores, pet hair, and similar things are present in nearly every room. You can improve air quality by cleaning the HVAC system and installing sanitation devices.

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What Our Clients Are Saying

G M.


Prompt, courteous, thorough, and professional service. What more could I ask for? Our home A/C unit stopped working late last night. I called Northern Arizona Heating & Air at around 10 this morning, and they said they could come between 1 pm and 3 pm today. The doorbell rang at about a quarter to 1 and it was the owner, Andy, arriving earlier than scheduled to fix our A/C unit. He took a brief look at the system, identified the likely problem and took the time to show me what was going on with our system. We had a leaky coolant pipe. In just over an hour he had the system diagnosed, repaired, and back in service. Very cool indeed!

G M.


Prompt, courteous, thorough, and professional service. What more could I ask for? Our home A/C unit stopped working late last night. I called Northern Arizona Heating & Air at around 10 this morning, and they said they could come between 1 pm and 3 pm today. The doorbell rang at about a quarter to 1 and it was the owner, Andy, arriving earlier than scheduled to fix our A/C unit. He took a brief look at the system, identified the likely problem and took the time to show me what was going on with our system. We had a leaky coolant pipe. In just over an hour he had the system diagnosed, repaired, and back in service. Very cool indeed!

Specials and Rebates

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    5% SENIOR CITIZEN DISCOUNT ON NEW EQUIPMENT INSTALLATION

  • HVAC Company in Preston Valley, Arizona and the Surrounding Areas

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